Police Dispatchers control and manage the community law enforcement resources available for emergency incidents. Dispatchers are aware of the current availability of various personnel units at Village, Town , Sheriff, NYSP law enforcement response systems. By receiving and relaying information gathered by the 911 Telecommunicator/Dispatcher, Police Dispatchers link the citizen caller to the police.
Police Dispatchers also assist Officers by running Department of Motor Vehicle checks. In addition, they are the administrative radio arm of the Police Officer, available to call back citizens to gather more information relating to a 911 call, to notify surrounding agencies of the arrest of a wanted person or to relay information about hospital status to a transporting ambulance.
Here are some of the police agencies in Seneca County:
- Seneca Falls Police Department
- Seneca County Sheriff
- Waterloo Police
- Department of Environmental Conservation
- NYS Troopers
The Fire Dispatcher is assigned the task of dispatching and tracking the Fire and Ambulance agencies throughout Seneca County. In addition, they are the administrative radio arm of the Firefighter, available to call back citizens to gather more information relating to a 911 call.
Fire Dispatchers can also serve as Telecommunicators/Dispatcher when needed. Calls are assigned to the county fire departments based on the town, village or part of the city the incident is in.
Some of the Fire Department also provides Emergency Medical Services. They respond along with North Seneca and South Seneca Ambulance when the call or event could be life-threatening.
There are many fire departments that serve the towns and villages of Seneca County; here are some with their websites:
- Waterloo Fire Department
- Seneca Falls Fire Department
- Border City Fire Department
- Romulus Fire Department
- Fayette Department
- Junius Fire Department
- Magee Fire Department
Emergency Medical Service Dispatch
The Emergency Medical Service (EMS) dispatcher is responsible for sending out and keeping track of all ambulances in Seneca County.
In addition, they are the administrative radio arm of EMS personnel, available to call back citizens to gather more information relating to a 911 call.
Currently, North Seneca Ambulance and South Seneca Ambulance and portions of the Town of Covert with Trumansburg Ambulance provide emergency medical services in Seneca County.
What is Emergency Medical Dispatch
The National Academy of Emergency Medical Dispatch was formed as a standard-setting organization for all aspects of Emergency Medical Dispatch. NAEMD is not just an association, but an academic Academy, setting it apart from many other EMS and public safety organizations that function primarily as membership, interest, and lobby groups. With an academic organization of top experts, the Academy has become the authoritative voice of EMD.
We follow EMD protocols to provide the best medical care that is possible for your loved one before the ambulance or fire department arrives. All employees at the 911 Center are certified as Advanced EMD’s so we are able to provide a uniform level of care to all callers.